Privacy Policy
Last updated September 5, 2026
This Privacy Policy explains what DreamU (“DreamU”, “we”, “us”) collects, why we collect it, who we share it with, and how long we keep it. It applies to our mobile apps, our website, and the services they connect to.
Most of the people who use DreamU are under 18. DreamU exists to help high-school athletes be seen by college coaches, so this policy is written with that in mind rather than as an afterthought.
1. WHO CAN USE DREAMU
You must be at least 13 years old to create a DreamU account. We ask for your date of birth when you sign up and we check it on our servers, not just in the app.
We do not knowingly collect personal information from children under 13. If we discover that an account belongs to someone under 13, we deactivate it immediately — the profile stops being visible to any coach, no messages can be sent, and any reply address issued for that account is switched off — and we review it before deciding what happens to the data. If you believe a child under 13 has an account, contact us at support@dreamusoccer.com and we will act on it.
2. WHAT WE COLLECT
You give us: your name, email address, date of birth, and password when you create an account. If you build out your profile you may also give us a photo, a bio, your high school and club team, graduation year, positions, height and weight, athletic measurements, academic information such as GPA and test scores, event schedules, and highlight videos.
We collect automatically: basic device and app information, logs of requests to our servers, crash reports, and how the app is used — all of it to operate, debug and improve the service.
We never ask for your device’s location. The only place a location appears is where you type one yourself, such as the city of an event on your schedule. We do not sell your personal information, we do not use it to serve you targeted advertising, and we do not track you across other companies’ apps or websites.
3. WHAT A COACH SEES — AND WHAT THEY DO NOT
This is the part that matters most, because a coach is an adult outside DreamU.
When you message a school, coaches at that school receive an email introducing you and a link to your profile. That profile shows your name, photo, bio, sport, position, graduation year, high school, club team, athletic measurements, academic information, and your highlights.
Coaches do not receive your email address, your phone number, your social media handles, or your location. Those are deliberately withheld.
If a coach replies, their reply comes back through DreamU and appears in your inbox in the app. They are writing to an address that belongs to us, not to you — your email address is never disclosed to them. This also means a conversation with a coach stays inside DreamU, where it can be reviewed if something goes wrong.
4. WHY WE USE YOUR INFORMATION
To create and maintain your account; to build the profile you choose to share with coaches; to send the messages you ask us to send and deliver the replies you receive; to confirm you are old enough to use DreamU; to provide support; to keep the service secure and working; and to comply with law.
5. WHO WE SHARE IT WITH
Coaches, as described in section 3, and only when you choose to message them.
Service providers who operate parts of DreamU on our behalf: Google Firebase (accounts, database, file storage), Twilio SendGrid (email delivery and receipt), Apple and Google (purchases and subscriptions), and Vercel (website hosting). They may only use the information to provide their service to us.
Legal: if required by law, or to protect someone's safety.
We do not sell your personal information and we do not share it with data brokers or advertisers.
6. HOW LONG WE KEEP IT
We keep your profile and content for as long as your account exists. If you delete your account, we delete your profile, your messages and coach conversations, your highlights and images, and the reply addresses issued for you, within 30 days. The short delay is a safety net against accidental deletion.
Two deliberate exceptions:
Your date of birth is kept for as long as your account exists. We re-check your age rather than storing a number that goes stale, so we cannot discard it without locking the account.
Coach opt-outs are kept indefinitely. If a coach asks never to be contacted again, we must remember that permanently — including if their details are re-imported later. That record belongs to the coach, not to you, so deleting your account does not remove it.
Delivery records are kept for up to 24 months for support and troubleshooting. Server logs are kept for about 30 days.
7. YOUR CHOICES
You can edit or remove most of your profile in the app at any time — including your photo, highlights, academic information and measurements. You can delete your account from Settings. You can ask us what we hold about you, ask us to correct it, or ask us to delete it, by writing to support@dreamusoccer.com.
If you are a parent or guardian and want to review or delete your child's information, contact us at the same address.
8. COACHES AND OPTING OUT
Coach contact details in DreamU come from publicly published college athletics directories. Every message we send a coach carries a one-click unsubscribe link. Once a coach opts out, we stop contacting them, and that decision survives later imports of the same directory.
9. SECURITY
We protect access to athlete information with authentication and server-side access rules, and we limit what leaves the platform — see section 3. No system is perfectly secure, and we do not claim otherwise; if we become aware of a breach affecting your information we will notify you as required by law.
10. CHANGES
If we change this policy we will update the date at the top, and we will tell you directly if the change is significant.
11. CONTACT
Questions, requests, or concerns: support@dreamusoccer.com.